Rostering Success Story

Ellico & Cru Software: A Workforce Rostering Success Story

The background

Ellico, a trusted provider of electrical, instrumentation, and heavy mechanical services in North Queensland, serves industries across the Bowen Basin, Mackay, and Whitsundays regions. Known for delivering high-quality, reliable services, Ellico needed an intelligent solution to streamline workforce rostering and enhance operational efficiency.

  

The challenge

Ellico faced challenges common to growing businesses operating in dynamic industries—manual rostering processes or systems that lacked the flexibility to support project-specific and bespoke workforce requirements. These inefficiencies led to time-consuming planning, inconsistent resource allocation, and communication gaps. Ellico required a reliable rostering solution capable of handling complex workforce demands while enabling operational growth.

Website Square Images (2)

The solution

Partnering with Cru Software, Ellico implemented CRU Rostering, an intelligent, automated workforce rostering solution. CRU Rostering provided Ellico with the ability to:

  • Rapidly create accurate rosters in minutes
  • Manage entire workforce rosters from a single platform
  • Create and manage projects by matching the right people with the right skills, ensuring compliance and availability
  • Streamline communication with employees
  • Optimise workforce allocation and utilisation


Website Square Images (1)
Benefits

Key Results

Since adopting CRU Rostering, Ellico has achieved:

✅ Significant time savings in workforce planning and rostering processes. ✅ Improved operational efficiency through smarter resource management. ✅ Streamlined communication with employees, reducing delays and confusion. ✅ Greater workforce satisfaction, thanks to more predictable scheduling

“Cru Software's ability to automate and optimise our workforce management has been exactly what we needed to enhance our operational efficiency and maintain exceptional service standards. Since implementing CRU into our planning and mobilisation process, we've already seen significant improvements in time optimisation in planning and a streamlined communication process with our employees. We look forward to a forever evolving relationship with the CRU team!”
Tayla Millier

Workforce Operations - Ellico

Why this success story matters

This case study highlights how intelligent rostering solutions like CRU Rostering can dramatically improve operational performance in industries such as mining, civil, sugar, heavy commercial sectors, oil and gas, and renewables.

The broader impact

By supporting project-specific needs and ensuring the right personnel with the right skills are assigned while maintaining compliance, CRU Rostering empowers businesses to remain agile and responsive. For workforce managers, HR professionals, and roster administrators, Ellico’s success underscores the impact of adopting digital solutions to maximise efficiency, boost productivity, and drive growth across diverse sectors.

 

Find out more

Workforce Fatigue Management Resize (160 × 200 px) (400 × 296 px)

Workforce Fatigue Management

How other are organisations combating the challenges

Workforce Fatigue Management
EM1 - Workforce Fatigue Management Resize (160 × 200 px) (400 × 296 px) (1)

Automated Roster Management

Benefits of automating rostering over Excel

Automated Roster Management
Happy satisfied oil and gas worker

Smarter Scheduling for operations & maintenance

Learn from our customer case study - Origin Energy

Smarter Scheduling for operations & maintenance
Subscribe to Our Blog

Why are over 90,000 workers using Cru Rostering?

A rostering app that’s simple to use and built with your workers in mind, and focuses solely on making sure your workers are where they need to be when they need to be there. It removes outdated communication processes and simplifies workflows for your rostering teams. 

I'm interested →